Ombudsman's OfficeWe offer this service channel in order to further strengthen the relationship between HTB and the various groups with whom it interacts, and it will have the primary responsibility to receive and review complaints, suggestions, and compliments and this way contribute to continually improving our services.
To maintain confidentiality and give credibility to this channel, the service will be carried out directly by the law firm Almeida & Associates who shall receive the information through the following communication channels:
By Mail: Escritï¿½rio Almeida Associados Consultores Legais S/C
R. Ramos Batista nï¿½ 444 - Sï¿½o Paulo - SP
c/o HOCHTIEF Ombudsman's Office
By phone: 0800 779 6103
Identification is not required. Be sure to inform your phone number, address, or e-mail address if you wish to receive a feedback from the ombudsman's office.